Last updated: 10 July 2013
1. Personal Information Collected
Currently you can visit the Site and access the general information available thereon Site without revealing your Personal Information. However, Sparkup may receive and/or collect your Personal Information in the following ways:
1.1. Registration. To access and/or use some of the services of the Site you may be required to create a Sparkup Account in accordance with the Terms and as defined therein. The Sparkup Account is created by completion of an online registration form, in which you will be required to provide Personal Information such as your Site username, a first and last name, company name, an email address, your Sparkup device identification and a password for your Sparkup Account (“Registration Information“). Without this minimum Registration Information you will not be able to create a Sparkup Account. Sparkup will then send you an email to your email address to instruct you how to confirm your registration.
1.3. Software Downloads. The Site may include an option to download certain Software from the Site. If you choose to do so, you may first be required to provide certain additional information such as your name, email address, device identification and other specified information. You acknowledge that your use of Software that you download via the Site is subject to the terms and conditions of the related end user license agreement, which you agree to abide by.
1.4. ‘Give feedback’ and ‘Contact Support’ Information. If you send Sparkup feedback or a “Contact Support” request by submitting an online form that Sparkup makes available or using an e-mail address that Sparkup provides at firstname.lastname@example.org, or by calling the Customer Service number provided on the Site, Sparkup may collect information from you during your interaction with Sparkup, such as your first and last name, Site username, your company name, job title, email address, country and device identification. We will receive and store such information as well as any other Personal Information you disclose, which we will use as set forth below, including to reply to you and provide support.
1.5. Newsletter Mailing List. If you choose to receive newsletters or other promotional materials about the products and services provided through the Site, whether on a one-time or periodic basis, you may be required to provide Sparkup with information such as your first and last name, email address, country and other specified information.
1.6. Invite Friends Feature. If you choose to invite third parties you know to the Site through Sparkup’s Invite Friends Feature, you may be required to provide Sparkup with the first and last name and email addresses of such third parties you wish to refer.
1.7. Log Files. The Site may make use of log files. The information inside the log files may include without limitation, internet protocol (IP) address, type of browser, Internet service provider, date/time stamp, referring/exit pages, clicked pages and any other information your browser may send. Sparkup may use such information to analyze trends, administer the Site, track user’s movement around the Site, and gather demographic information] to better operate and enhance Sparkup’s services.
1.9. User Content. If you submit, post or publish User Content on the Site, including in but not limited to the ‘Give Feedback’ feature, any forum, blog, chat room or other type of posting page, then Sparkup will receive and store such content, whether or not it includes Personal Information, and if you include Personal Information therein, by default it will become publicly available for all other Site visitors and/or users or the public to view, it is searchable and may be re-shared or used by such persons and Sparkup will not be responsible therefor. You can access, modify and delete User Content after you posted it on the Site at any time by using the tools provided on the Site, if available, or by sending Sparkup an e-mail request to email@example.com but it may still be viewed in cached and archived pages of the Site for use as set forth herein, or by other Site visitors or users or the public who have saved it or used the ideas and information that you shared through your User Content. You may request deletion of your User Content from cached and archived pages of the Site by sending Sparkup an e-mail request to firstname.lastname@example.org. If you publish your contact information as a part of your User Content, you may receive unsolicited messages from other Site visitors, users or the public. You decide the extent of your User Content and Personal Information that you wish to share and Sparkup recommends that you only post publicly User content that you want to be accessible to anyone. The notices and tools that we provide on the Site should help you become aware which User Content will become publicly available. Sparkup collects this information to provide you with services.
1.10. Links to Other Sites. The Site may include links to third party websites that are not owned or controlled by Sparkup. Other websites may also reference or link to the Site. Sparkup is not responsible for the privacy practices or the content of such other websites, and you visit them at your own risk.
2. Use of Personal Information
Your Personal Information collected or obtained through the Site may be used by Sparkup in the following ways:
2.1. Communications. Sparkup may use your:
2.1.1. nominated email address to: (i) instruct you how to confirm your registration, (ii) send you updates or information regarding the Site, products and services offered through the Site, and activities within your Sparkup Account; and/or (iii) respond to you regarding a ‘Contact Support’ request, complaints or claims you report, any administrative request or queries, and
2.1.2. Personal Information to: (i) contact you regarding the Site and your activities thereon, (ii) to identify and authenticate your access to parts of the Site that you are authorized to access and (iii) to send you newsletters and other promotional material which may be of interest to you, unless you have opted out of receiving such promotional material.
If you do not wish to receive such promotional material, updates or other communication from Sparkup, you can send a request to Sparkup to: email@example.com to opt-out of receiving such materials and each email you will receive from Sparkup will contain clear instructions on how to do so as well. You may not opt-out of receiving from Sparkup service-related messages or messages required to enable your use of the Site and/or your Sparkup Account.
2.2. Improvements; Customized Content.
Sparkup may use your Personal Information to test, monitor, provide and improve the Site, develop new offerings thereon, analyze and fix problems, automatically update the Site and/or Software, and provide personalized content and information, including customized advertising and information regarding activities within your Sparkup Account.
2.3. Transfer to Third Parties.
2.4. Invite Friends Feature
If you choose to invite third parties through the Invite Friends Feature, Sparkup will use the contact information that you provide to automatically send such third parties a one-time email inviting them to visit the Site. Sparkup may include your name in the invitation email. Sparkup may store this information only for the purpose of sending the invitation email and tracking whether the recipient registers a Sparkup Account. The recipients may contact Sparkup at firstname.lastname@example.org to request that Sparkup does not store this information or to opt-out from receiving future communications.
2.5. Compliance with Legal Process; Prevention of Harm.
2.6. Anonymous Information.
Sparkup may remove parts of your Personal Information that can identify you and disclose such anonymous information to third parties for purposes deemed in Sparkup’s discretion to be appropriate, including to advertisers. Sparkup may also combine your Personal Information with other information to generate aggregated information that does not enable you to be personally identified or contacted. Such aggregated information shows user activity as a whole rather than on an individual basis and may be used by Sparkup to provide insight on use of the Site and may be disclosed by Sparkup to third parties.
2.7. Change of Control; Bankruptcy.
3. Your choices about your Personal Information
3.1. Access and Accuracy.
Sparkup wishes to maintain accurate Personal Information that is submitted to or collected by Sparkup. You may review Personal Information that you submit to Sparkup, such as the Sparkup Account information, and may use the Site tools and settings to make certain changes thereto at any time. You may request deletion or correction of other Personal Information that Sparkup may store, by sending Sparkup an e-mail request to email@example.com as set forth in Section 1.9 hereof. You must note that even after your request for a change is processed, Sparkup may, for a certain period, retain residual information about you in its backup and/or archival copies of its database as required by law or as necessary for the protection of the rights of Sparkup and its users.
3.2. Your Decision.
3.3. Information Retention; Cancelling your Sparkup Account
The security of Personal Information is important to Sparkup and it follows generally accepted industry standards, including the use of appropriate administrative, physical and technical safeguards, to preserve the security, integrity, accuracy and privacy of the Personal Information you have provided. In addition, Sparkup will take reasonable steps to ensure that third parties to whom it transfers any Personal Information will provide commercially reasonable protection of that information. Please note however that there are inherent risks in transmission of information over the Internet or other method of electronic storage and there is a possibility that this information could be accessed by a third party while in transit and you assume that risk. In addition, Sparkup is not responsible for the actions of any third parties that may receive any such information. To help secure your Personal Information, please maintain the secrecy of your Sparkup Account information and unique password. If you have any questions about security on the Site, you can contact us at firstname.lastname@example.org.
5. International Transfer
The Site is intended for individuals who are the age of 13 or older and any use of the Site by anyone under the age of 13 is expressly prohibited. Sparkup does not intend to collect Personal Information from individuals that it knows to be under the age of 13 years. Please contact Sparkup at email@example.com if you have reasons to suspect that Sparkup has collected Personal Information from a child who is under 13. If Sparkup learns that it has collected Personal Information from a child under 13, it will promptly delete such information.
7. California Privacy Rights
California Civil Code Section 1798.83 permits the Site users who are California residents to request certain information regarding Sparkup disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to firstname.lastname@example.org. Sparkup is only required to respond to one request per user each calendar year.
8. How To Contact Sparkup